Compliance and Quality Solutions

Quality Policy

“Advanced Imaging Systems is committed to exceeding customer expectations by providing quality solutions. It is this customer driven policy that provides the incentive for continuous improvement in the quality of our products and services.”

With quality as the foundation of our business, Advanced Imaging Systems has adopted the Quality Management System of Medical Devices, ISO Standard 13485:2016, the gold standard in the medical device industry.

We are committed to providing awareness to our customers of Medical Device Recalls or Field Service Modifications (FSM). Our staff proactively searches the FDA database for all recalls or FSM that may affect our products, or components we sell or service.

In the event such recalls have been determined, either by the OEM or the FDA, we will contact our customers to inform them of the corrective actions that have been determined through the root cause. In addition to the OEM or FDA corrective actions, our organization may have additional safeguards or training incorporated within our current processes to ensure we are doing our part to maintain exceptional quality and safety to the customer. All records of recalls and FSM are kept within our Quality Management System, as well as documented on our service records.

Advanced Imaging Systems is an established, FDA registered Distributor/Importer of Medical Devices. Our Pompano Beach location has had an FDA Medical Device inspection and received a final classification of “No Action Indicated” (483 Observation Notifications). Areas of inspection were our Good Documentation Practices, Quality Management System, Repairs, Customer Complaint and CAPA reporting system, inclusive of Adverse Reporting Complaint Management.

As an Independent Service Organization, we are proud to have membership with the International Association of Medical Equipment Resellers and Servicers (IAMERS), which proactively commits to working with the FDA and other agencies to bring a better understanding, compliance, and education around regulatory support within the industry. For more information about IAMERS or becoming a member https://iamers.org/members/become-an-iamers-member/

Our Portland, TN location operates within the ISO13485:2016 – Certified Quality Management System and our Pompano Beach, FL location is expected to reach certification in January 2020.

Certified Quality Management System

Our team of industry professionals in Tennessee proudly operates under an ISO 13485:2016 Certified Quality Management System.Our Florida team is currently preparing their facility to be operating in compliance with the ISO 13485:2016 Quality Management System Standards for medical devices and is pursuing certification.

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Need Support?

High-tech medical imaging equipment is complex, which is why we offer best-in-class support solutions to our customers. 

Our support team consists of highly trained and friendly professionals with years of experience in the medical imaging industry.

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Have Questions? Just Ask…

The Advanced Imaging Systems team will respond promptly. 

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